• Maintain

  If you have enrolled in the Heating Protection Plan with Maintenance, your Plan provides an annual maintenance visit for one Heating Unit or natural gas fireplace, including a safety test for carbon monoxide, if applicable. You can book your heating maintenance at any time; however, we recommend that you book during the months listed below to ensure maximum flexibility in choosing an appointment time that is most convenient for you and to ensure your Heating Unit or natural gas fireplace makes it through the winter without breakdowns, help reduce your energy costs and extend the life of your equipment. You will also receive a personalized Maple Care Report from us with recommendations on how to keep your equipment running efficiently.

  Eight diagnostic checks included in annual maintenance:

  

• Protect

  What's included in my Plan?

  Your Plan covers one Heating Unit, which includes the diagnosis and, if necessary, the repair, replacement or adjustment of specified parts within your Heating Unit and the thermostat as deemed necessary by our authorized technician, subject to the exclusions set out below.

  Furnaces

  The following is a complete list of the furnace parts covered in your Plan:

  • Blower/Blower Components
  • Condensate Pumps
  • Door Switch
  • Electric Ignition System
  • Fan Control
  • Fan Motor
  • Flame Spreader
  • Fuel or Air Flappers
  • Furnace Low Voltage Circuit Fuse
  • Gas Appliance Regulator
  • Gas Burner and Orifices
  • Gas Control Valve
  • Heating Circuit Transform

  • Hot Surface Igniter
  • Ignition Runner Bar
  • Pilot Burner
  • Pilot Tubing
  • Pressure Relief Valve
  • Pulley and Belt
  • Relay
  • Roll Out Switch
  • Summer/Winter Switch
  • Thermocouple/Generator
  • Vent System Pressure Switch/Tubing
  • Ventor or Motor Assemblyer

  Boilers

  In addition to the Furnace parts listed above, the following are additional parts coverage for Boilers covered in your Plan:

  • Aquastat Controls
  • Automatic Vent Damper/Motor
  • Flow Switch
  • Internal Wiring
  • Limit Controls
  • Primary Circulator/Pump

  What's not covered under my Plan?

  Your Heating Protection Plan coverage does not cover ancillary equipment such as air conditioners, humidifiers and air cleaners, parts added on to your Heating Unit to accommodate such equipment, or repairs to the Heating Unit made necessary as a result of faulty ancillary equipment.

  The following items are also not eligible for coverage under your Plan:

  • Back Check Valves
  • Batteries for Feed Valves (Boiler)
  • Conversion Burners
  • Draining of the Heating System
  • External Drain Tubing (All Associated Parts)
  • External line/low Voltage Wiring
  • External Metal/Plastic Venting (All Associated Parts)
  • Firebox/Combustion Chamber
  • Furnace Filters
  • Heat Exchanger (Including Flushing of Heat Exchanger)
  • Heating Coil (Air Handler)
  • Heat Pumps
  • Heating Sections (Boiler)
  • Heating Unit Replacement
  • HRV/ERV Replaceable Filters
  • Low and High Water Cut-off Valves

  * Our total parts and labour responsibility for ECM (electronically Motor and Modules) and Heat Exchanger repair is limited to a CDN $450 maximum retail value (including HST) each year of your Heating Protection Plan coverage.

• Maintain & Protect

  Save when you combine both a maintenance and a protection plan for your heating equipment.

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